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Customer Service
- Contact Us
- If you would like to contact customer service, please use the Contact Us page which will direct it to the proper place. We'll try and respond as quickly as possible.
- Shipping & Delivery
- We ship all of our orders through the US Postal Service. Shipping costs are calculated during checkout and you can choose from a variety of options. If it is legal for us to ship to your country, then we are more than happy to do international shipping.
- Privacy & Security
- We value your privacy as dearly as our own. We will never rent, sell or otherwise give out your information to outside parties. Additionally, we use Paypal and Google Checkout as our payment processors, so you never have to give your financial information to us which makes it safer for you and less worry for us.
- Returns & Replacements
- If your items are broken or defective for whatever reason, please contact us and we'll do our best to ensure that it is replaced or fixed. We're a small, but growing company and we want to see that you are happy..
- Invoices / Institutional Orders
- If you are ordering for an institution such as a University or Government Agency that does not allow the use of Paypal, or you require an invoice to be generated before sending payment in the form of a check, have no fear. Simply place your order here on the online store, select the 'Pay by Check' payment option, and then you can use the order confirmation as your invoice. We will withhold shipment until payment is received. If you need to receive the shipment before payment, please contact us and we can work out the details. Please note that all checks must be drawn on a U.S. bank. We are unable to accept checks drawn on a non-U.S. bank.